What Denver Homeowners Ask Before They Request Service
Straightforward answers about requesting service, maintenance, equipment, seasonal care, coverage, pricing, and what happens after we've been out. If something isn't here, just ask.
Getting Started
How to ask for help and what to expect right away.Use our Request Service form to share your pool or spa, the equipment involved, and what is happening, or call 720-295-2165 Monday through Saturday. Every request is reviewed by a technician - not routed through a call center.
See what happens after you requestServices
What we do and what each service covers.Ten verified services across the Denver area: routine pool maintenance, water testing and balancing, equipment diagnostics, pump service, filter service, heater service, hot tub and spa service, spring opening, closing and winterization, and automatic pool cover install, service and repair. We focus on in-ground pools and spas, not above-ground pools.
Browse all servicesScheduling
Hours, appointments, and timing.Monday through Saturday, 8:00 AM to 6:00 PM. We review requests during those hours and prioritize active issues appropriately. We do not promise 24/7 or same-day service.
Equipment
Diagnostics and common equipment problems.That's the goal of diagnostics - identify the actual cause before recommending parts or replacement. A symptom is a starting point, not a confirmed diagnosis.
Equipment diagnosticsSeasonal Care
Openings, closings, and Colorado weather.Most Denver owners open between late April and Memorial Day, depending on the weather and when you want to swim. Booking a few weeks ahead helps; we won't promise a fixed swim-ready date.
Pool openingCoverage
Where we work and how it's confirmed.Twelve confirmed Front Range cities - Denver, Aurora, Lakewood, Arvada, Westminster, Thornton, Centennial, Littleton, Englewood, Highlands Ranch, Broomfield, and Golden - with surrounding ZIPs.
See service areasPricing & Estimates
How cost and quotes work, honestly.Scope of work, the equipment involved, parts if needed, and travel to your area. We confirm what's involved and discuss cost with you before any work begins.
After Service
What to do once we've been out.Follow any notes we leave about water levels, run times, or things to watch between visits. If something changes or a symptom returns, let us know - early notice prevents bigger problems.
Still have a question?
Call our technician directly or submit a request with your equipment details and symptoms. We're happy to help you figure out the right next step.
Have a pool or spa that needs attention?
Share the basics - what it's doing, the equipment, and your ZIP. We'll confirm coverage and help you determine the right next step.
Mon-Sat 8:00 AM - 6:00 PM · Greater Denver Area · No guaranteed response time promised